SDPECU Privacy Policy
(Open Complete Policy)

 

Introduction

Sacramento District Postal Employees Credit Union (SDPECU) is committed to providing products and services that will enable us to meet the financial needs of our Members and assist them in reaching their financial goals. We are also committed to protecting personal information and using it in a manner consistent with Member expectations. Federal law requires us to give you this notice annually describing our Credit Union's privacy policy and practices concerning the personal information we collect and disclose about our Members. This notice also includes information about the parties who receive personal and sometimes non-public information from us as we conduct the business of the Credit Union.

The National Credit Union Administration (NCUA) has provided language with their privacy regulation that should be covered in this notice along with a model privacy notice and has stated that the “safe harbor” protections may not apply if the model notice or a similar notice is not used. SDPECU will use the model notice and a copy follows.

If after reading this notice you have questions, please contact us at (916) 921-5050 or toll-free outside the local area at (800) 300-7053 extension 245 or write to us at SDPECU, 1485 River Park Drive, Sacramento, CA 95815.

Data your Credit Union Collects to Provide You Comprehensive Products and Services

SDPECU’s goal is to protect and maintain Member trust and confidence when handling personal information. To that end, we will collect only the personal information that is necessary to conduct business and is required by law. We will maintain physical, electronic, and procedural safeguards that comply with Federal regulations to guard non-public personal information. In addition, SDPECU will restrict internal access to only those employees who, in order to provide you products and service, need specific information for that request.

We collect non-public information from some or all of the following sources:

·         When verifying information on your applications or other forms

·         Transaction information such as your account balance, payment history, parties to transactions, and credit card usage

·         Information from a consumer-reporting agency, such as credit worthiness and credit history

·         As required by the USA Patriot Act, we also collect information and take actions necessary to verify your identification.

Data your Credit Union May Share or Disclose

SDPECU will only share information to administer the products and services provided, when required to do so by the government, court order, legal process, when necessary to transact or conduct normal business, or when necessary to protect against fraud or unauthorized transactions. SDPECU will disclose information we collect, as permitted by law, to Credit Union service providers (if applicable), other financial institutions with whom we have joint marketing agreements, other affiliates that help us administer our business or provide product information to you, and other third parties, but only to administer products and services you obtain from us, (as when we obtain marketing or data processing services) or when legally required.

SDPECU may disclose some or all of the information, collected and described above, to the following:

·         Financial service providers such as mortgage bankers, securities brokers, and insurance agents,

·         Non-financial companies such as retailers, direct marketers, and publishers

·         Non-profit organizations and companies that perform marketing services for SDPECU

·         Other financial institutions for joint marketing agreements

If SDPECU shares information with a third-party, non-affiliated marketing firm for the purpose of telling our Members about our new products or services, SDPECU will enter into a written agreement with the third party that will require that party to maintain the confidentiality of the information in the same manner the Credit Union would and restrict its use.

Members’ Right to Opt-Out of Sharing Agreements

Members have the right to opt out of SDPECU’s sharing agreements with certain affiliates and non-affiliates. If you prefer non-public information not be disclosed to non-affiliated third parties, you may “OPT OUT”—that is, you may specify SDPECU not make those disclosures (other than those permitted by law). Non-member joint account holders, co-borrowers, and guarantors may also exercise the right to opt out. For joint account holders, an opt-out request applies to everyone listed on the account unless you specify otherwise. If you wish to opt out, call (916) 921-5050 or toll-free outside the local area at (800) 300-7053 extension 245. You may also mail your request to: SDPECU, 1485 River Park Drive, Sacramento, CA 95815.

Your opt-out will remain effective for five years or until revoked in writing. Please note that even if you opt out, we will continue to share your information to conduct our business as described above, to the extent permitted by law.

Exceptions to Opt-Out Rights

By law, Sacramento District Postal Employees Credit Union may share personal information about Members without allowing the opportunity to opt out in the following circumstances:

·         With companies that perform transaction processing for SDPECU

·         If the transaction, service or product is requested or authorized by the Member

·         To maintain or service a Member’s account as part of a private label credit card or other loan extension program

·         In connection with a securitization, secondary market sale (including servicing rights) or similar transaction related to a consumer

·         For disclosures that are necessary to enforce the Credit Union’s legal or contractual rights or the rights of any other person who is engaged in the financial transaction

·         For disclosures required in the ordinary course of our business, such as in the settlement of claims or benefits, the confirmation of information to a Member or their agent, and the billing, processing or clearing of items in the normal course of business

·         To provide information to insurance rate advisory organizations, guaranty funds or agencies, agencies that are rating the Credit Union, persons that are assessing the Credit Union’s compliance with industry standards, and the Credit Union’s attorneys, accountants, and auditors

·         To the extent permissible under the Rights to Financial Privacy Act (RFPA)

·         To a consumer reporting agency under the Fair Credit Reporting Act

·         To comply with federal, state or local laws, rules and other applicable legal requirements

Changes To Our Policy

We reserve the right to revise our policy as our business needs change or as the law requires. If we revise our policies, we will provide our Members with copies of our new policies at that time.

What Members Can Do To Help

SDPECU is committed to protecting the privacy of its Members. Members can help by following these simple guidelines:

·         Protect your account numbers, plastic card numbers, PINs (Personal Identification Numbers) or passwords. Never keep your PIN with your card, which can provide free access to your accounts if your card is lost or stolen.

·         Use caution when disclosing your account numbers, social security numbers, etc., to other persons. If someone calls you explaining the call is on behalf of the Credit Union and asks for your account number, you should beware. Credit Union staff will have access to your information and will not need to ask for it.

·         Keep your information with us current. If your address or phone number changes, please let us know. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately.